Applicants must provide valid government ID, proof of income or employment, and rental references. These documents help verify eligibility and ensure a smooth application process.
Applications are reviewed using a professional scoring system to ensure fairness and consistency. Each adult in the household must apply. We evaluate income, credit, rental history, and references to select the most qualified tenants — not simply on a first‑come, first‑served basis.
We conduct background checks, credit reviews, and reference verification to ensure every tenant meets our leasing standards. This process provides landlords with reliable renters and tenants with a safe, professional rental experience.
Yes. We encourage tenants to schedule a property viewing before committing. This ensures the home suits your needs and expectations.
Yes. If applicants don’t meet the minimum income requirement (typically 2.5 times the monthly rent), a qualified co‑signer may be considered. Co‑signers must complete an application, hold a strong credit score, and demonstrate sufficient income.
No. For accuracy and consistency, The Rental Formula runs its own background and credit checks. This ensures all applicants are screened under the same criteria.
Pet policies vary by property. Allowing pets often increases demand, but restrictions may apply depending on the unit. Tenants should confirm pet acceptance before applying.
Tenants can pay rent easily through our secure online portal. We also accept other approved payment methods for convenience and flexibility.
If rent is not received by the due date, a late fee may apply as outlined in your lease agreement. Contact our team immediately if you expect a delay.
Yes. Every payment made through our online system is automatically recorded, and tenants receive a digital receipt for transparency.
Submit a maintenance request through our online tenant portal. Emergency repairs are handled immediately, while general maintenance requests are typically completed within a few business days.
The Rental Formula handles repairs related to normal wear and tear. Tenants are responsible for damages caused by misuse or negligence, as outlined in the lease agreement.
Yes. We’ll contact you before your lease ends to discuss renewal options, terms, and any updates. Our goal is to make the renewal process simple and transparent.
Tenants are typically required to provide written notice — usually 60 days before vacating — as stated in your lease agreement. This helps us plan inspections and prepare the property for the next tenant.
We evaluate multiple factors during screening, including income, references, and rental history. While poor credit may affect eligibility, applicants with strong supporting documentation or co‑signers may still qualify.
